Welcome to Protonic Nutrition. We are committed to delivering your orders safely and efficiently across Pakistan. Please read our shipping policy carefully before placing an order.

Shipping Coverage

Protonic Nutrition delivers all over Pakistan through trusted courier partners.

Order Processing Time

Orders are usually processed within 24–48 working hours after confirmation.

Orders placed on Sundays or public holidays will be processed on the next working day.

During sales, promotions, or high-volume periods, processing times may be slightly delayed.

Delivery Time

Major Cities: 2–4 working days

Remote Areas: 4–7 working days

Delivery times may vary depending on weather conditions, courier operations, road conditions, or unforeseen circumstances.

Shipping Charges

Standard delivery charges apply nationwide.

Shipping charges may vary depending on order weight, location, or promotional offers.

Any applicable delivery charges will be shown at checkout before order confirmation.

Order Confirmation

Customers may receive order confirmation through call, WhatsApp, SMS, or email.

Protonic Nutrition reserves the right to cancel unconfirmed or suspicious orders.

Tracking Information

Once your order is dispatched, tracking information may be shared through SMS, WhatsApp, or email where applicable.

Please allow some time for tracking updates to appear in the courier system.

Cash on Delivery (COD)

We offer Cash on Delivery (COD) across Pakistan for eligible orders.

For selected high-value orders, advance payment or partial advance payment may be required for verification purposes.

Parcel Receiving Guidelines

For customer protection and claim verification, please record a single-frame unboxing video while opening your parcel.

Claims regarding missing, damaged, or incorrect items may not be entertained without proper unboxing proof.

Customers should inspect the parcel before using the product.

Delayed Shipments

While we aim for timely deliveries, delays can occasionally occur due to courier operational issues, weather conditions, public holidays, security or route restrictions, or high order volume.

Protonic Nutrition will try its best to keep customers informed in such situations.

Incorrect Address or Contact Information

Customers are responsible for providing accurate name, address, city, and phone number.

Orders delayed or returned due to incorrect information may require additional shipping charges for re-dispatch.

Returned Parcels

If a parcel is returned due to customer unavailability, refused delivery, incorrect address, or non-response from the customer, Protonic Nutrition reserves the right to cancel future COD eligibility, charge re-shipping fees, or request advance payment for future orders.

Damaged Parcels

If your parcel arrives visibly damaged, please inform the courier immediately and contact Protonic Nutrition customer support as soon as possible.

Customers may be required to share parcel photos and an unboxing video for assistance.

Contact Information

For shipping-related queries, please contact:

Protonic Nutrition
Email: protonicnutrition@gmail.com
Phone/WhatsApp: +92 304 6584342
Website: www.protonicnutrition.pk

Policy Updates

Protonic Nutrition reserves the right to modify or update this Shipping Policy at any time without prior notice. Updated policies will be posted on the website.